
Effective December 31, 2017 Coach Laverne Caceres announced her retirement. However, great tips and tools are still available on this website.

"Our proven techniques make you more impactful with clients, colleague and prospective clients."
Experienced Professionals Build Your Presentation Skills
A California-based firm, The Professional Voice delivers customized coaching and targeted training that meets the specific presentation skills objectives of each client.
Founder & Director Laverne A. S. Caceres, M.A.
As Director of The Professional Voice, Laverne has worked with firms across the country to groom confident persuasive speakers and help them secure millions of dollars in new business. She is well known for her work with A/E/C/CM/PM firms and has more than 600 successful. shortlist interviews under her belt.
Laverne has been a featured speaker at numerous industry conferences and is often consulted by online, radio and print journalists for tips, trends and advice on best ways to advance communication skills.
Her approach and strategies for effective presentations have been featured in The Los Angeles Times, the Daily News, on KNX News Radio and in SKY magazine.
Laverne's blog, "Tips & News," provides concise, easy to implement advice for a variety of situations.
Instructors
All of The Professional Voice’s instructors hold a master’s degree in communication with field study in marketing, media and persuasion. Each has a minimum of 14 years experience and has worked with clients in a variety of industries.
Ancillary Resources
The Professional Voice had an extensive network of service providers that can either be incorporated into an existing presentation skills program or contacted independently. Call us for resources or use the links below. Services include:
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proposal writing
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speech writing
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image consulting
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website design
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public relations
At Bright Operations we focus on augmenting you and your leadership.
Our focus is on helping you accomplish the activities that seem so out of reach but you know are so vital to your organization’s future.